For Our Customers

We want to make things simple and convenient for you as an existing customer. Here you’ll find all the information you need to manage your services, get support and find answers to frequently asked questions. Whether it’s technical assistance, invoices or access to your website, we’ve gathered everything in one place to make your experience as smooth as possible.

Support

Opening Hours

Our telephone support is available on weekdays between 08:00 and 17:00. Enquiries received outside these hours are handled on the next working day. For urgent matters, please send us an email. We monitor incoming emails around the clock and prioritise resolving urgent issues as quickly as possible.

Frequently Asked Questions & Answers

Before contacting us, you might find the answer to your question below. It’s a quick and easy way to resolve common issues without waiting. If you have suggestions for questions we should include here, please feel free to let us know.

You can find the login page by adding “/wp-admin” to the end of your website’s URL. For example: www.yourwebsite.com/wp-admin.

Go to the login page and click “Forgot password?”. Enter your email address and follow the link sent to you to reset your password. If you encounter any issues, you can contact our support team for assistance.

Log in to your admin panel, go to Pages, and find the page you want to update. Then click “Edit with Elementor.” You can now easily edit text and replace images. Don’t forget to click Publish when you’re done.

Once you’re on the correct page, click the image you want to replace and select “Choose Image” in the side panel. You can upload a new image or select one from your media library. When you’re happy with your choice, click “Update” to save the changes.

Go to the correct page in the editor. Click on a heading or text directly in the page preview and start typing. When you’re done, click “Update” to save your changes.

Select the text or button you want to change, and in the panel on the left you’ll see the field for the link address. Enter your new URL, and if you want the link to open in a new tab, you can enable that option in the link settings.

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